General Questions
What is NovaThemes?
- NovaThemes is a premium WordPress theme provider dedicated to offering high-quality, secure, and beautifully designed themes at competitive prices. Our themes cater to a wide range of needs, from personal blogs to professional business websites.
Why choose NovaThemes?
- Our themes are meticulously crafted for quality, performance, and security. We offer 24/7 support, easy returns, and a commitment to providing genuine products. With NovaThemes, you’re choosing a partner dedicated to your website’s success.
Product Questions
Are all NovaThemes responsive?
- Yes, all our themes are fully responsive, ensuring they look great and function flawlessly on all devices and screen sizes.
Do your themes support eCommerce?
- Many of our themes are built with eCommerce in mind and are fully compatible with popular WordPress eCommerce plugins like WooCommerce, making it easy to set up an online store.
Purchase and Payment Questions
How do I purchase a theme from NovaThemes?
- Browse our theme collection, select your theme, and click the “Purchase” button. After payment, you’ll receive an email with download instructions and your license key.
What payment methods do you accept?
- We accept major credit cards. All transactions are secured and encrypted for your protection.
Support and Services Questions
What kind of support can I expect after purchasing a theme?
- We offer 24/7 support to all our customers. Our support includes theme installation, configuration, and troubleshooting. You can contact us anytime via email or Telegram.
Do you offer theme customization services?
- While our themes are designed to be easily customizable, we understand some users may have specific requirements. We offer customization services at an additional cost. Please contact us for more details.
Technical Questions
Can I use NovaThemes on multiple websites?
- Our standard license allows for use on one website. If you wish to use a theme on multiple sites, please purchase a separate license for each site or contact us about our multi-site licensing options.
Will my theme receive updates?
- Yes, all our themes receive regular updates for security, compatibility, and functionality improvements. You’ll be notified through your WordPress dashboard whenever an update is available.
Return and Refund Questions
- Do you have a return policy?
- Yes, we offer an easy return policy. If you’re not satisfied with your purchase, you can request a refund within 30 days of purchase. Please refer to our return policy for more details.
Affiliate Program Questions
- How can I join the NovaThemes affiliate program?
- To join our affiliate program, fill out the application form on our affiliate program page. Once approved, you’ll receive access to affiliate resources and your unique referral link.